Returns & Exchanges
At Gioia Wall Art, we want you to love your new space, which is why we offer a 30-day change-of-mind return policy for all our premium wall decor. If your selection isn't the perfect fit, we are here to help you find an alternative or process a refund.
Return Process
- 1.Initiate Your Request
Contact our customer support team within 30 days of receiving your order with your order number and the reason for the return.
- 2.Prepare the Artwork
Ensure the art is in its original condition and securely packed in the original protective packaging to prevent damage during transit.
- 3.Ship the Item
Affix the provided return label or arrange for a courier to send the item back to our warehouse facility.
- 4.Receive Your Refund
Once our quality control team inspects the returned item, we will process your refund or store credit within 5-7 business days.
